3 Mar

Monson Jewelers Owner Tim Monson - Part 2

Twenty years is a milestone most local businesses dream to achieve. Suburban Chicago local jeweler, Monson Jewelers, is honored to claim that accomplishment in this comeback year of 2021. To celebrate, customers receive 20% off every purchase, all year long.

In a recent interview with longtime store owner Tim Monson, the family man turned jewelry entrepreneur spoke about his passion for people and providing them with luxurious pieces they can cherish for a lifetime. The same can be said today when you visit the store and interact with his devoted, knowledgeable, and kind-hearted staff. You can instantly sense the genuine passion his personnel exhibit when showcasing the collections and serving the clientele.

This past year has been difficult for small business owners in every town. Monson Jewelers has instituted numerous health and safety protocols to ensure a comfortable, efficient shopping experience. Mr. Monson says they’ve remained open throughout the pandemic with limited capacity, social distancing, required masks, and clean counters. He says his sales haven’t suffered and it’s essentially been business as usual, especially with accommodations like virtual consultations, private appointments, curbside pick-up, and even local delivery. He feels fortunate to stay steady and says that people are still getting engaged, planning weddings, and buying special gifts for loved ones.

Jewelry is timeless, sentimental, and something everyone can adorn and appreciate. He sees a future full of opportunity and hopes to adopt his best practices and achieve customer satisfaction over the next twenty years. Mr. Monson explains, “I treat people the way I want to be treated. I listen to what my customers want and need and guide them to find something special.” He went on to say how proud he is of his team and his suppliers and everyone who’s been a part of his success and stability over the past two decades. At Monson Jewelers, the goal is to supply and suggest jewelry pieces that meet and exceed customer expectations. He values the quality of his merchandise and the commitment of his entire team to offer luxury items at fair prices.

When asked what Mr. Monson enjoys most about his store and the day-to-day demands, he replied with a smile, “It’s very simple. I enjoy the time I spend with my staff, whom I consider friends and family. I also cherish the relationships with loyal customers that have been built over the years and continue to develop as we keep our store updated and our shopping experience safe.” Monson Jewelers serves the suburban Chicagoland area and resides in the heart of Palatine, IL. Tim Monson and his family have always enjoyed the tight-knit community and how it’s prospered over the years. Monson Jewelers frequently donates to local events and philanthropic causes and in return, enjoys being part of the collaborative community and gaining exposure in front of existing and potential customers. As a man who prides his business on relationship building, Mr. Monson often contributes to groups and events with which his customers are involved. By being active and engaged in the community, Monson Jewelry widens its reach and penetrates various regions and towns. These charitable efforts influence friends and customers to refer them next time they’re ready to shop for jewelry. It’s a networking tactic that helps a cause and offers a very special gift for the recipient.

Mr. Monson credits a lot of the success to the store’s diverse range of jewelry offerings. Engagement rings and wedding bands are consistent sellers, but seasonal collections and timeless pieces make special gifts that customers can enjoy year-round. While the community and demographics have evolved over twenty years, the Monson Jewelers philosophy remains the same -- offer an upscale, elegant product mix, provide expert sales and repair services, and treat people with integrity and respect.

Browse Monson Jewelers’ evolving assortment of diamond engagement rings, luxury watches, and elegant earrings, necklaces, bracelets, and more at www.monsonjewelers.com. Join the community and get exclusive information on Facebook, Twitter, and Instagram. To schedule a private appointment, inquire about the collections, or speak to a dedicated sales associate, contact the store at (847) 991-9370.